Cookies Notice

This cookies notice provides you with information about the cookies and other tracking technologies we use when you access our websites, apps, and emails.

What are cookies?

Cookies are small pieces of data that apps store and access when you use them. This includes when we use technology in our app to read data from your device and to detect how you use our app. It also includes text files that websites use to store information on your browser. This information can then be read when you return to our website, or visit another website that recognizes this cookie so that the website can recognize your visit and collect information about your behavior on that website (or across multiple websites). Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices.

We also use other tracking technologies, including but not limited to software development kits (SDKs), web beacons, pixel tags, and tracking URLs for similar purposes, including collecting data stored on your web browser or device and identifiers associated with your device and other software. In this notice, we refer to all of these technologies as “cookies.”

Types of cookies that we use

The cookies we use are either strictly necessary or optional.

Strictly necessary cookies:

We use strictly necessary cookies to make our app/website work, to keep our app/website secure, to protect against fraud and crime, and to remember your cookie preferences. These cookies provide core functionality and help you log on, keep our app secure, protect against fraud and crime, and remember your cookie preferences. We do not need your consent to set these cookies. We work with service providers and third parties to provide this functionality.

Optional cookies:

With your permission, we use optional cookies to personalize your experience, analyze how you use the app/website so that we can improve the app, website, and our other products and services, and support our marketing. You can manage your cookie settings at any time.

Categories of optional cookies:

• Personalisation cookies: These cookies allow us to provide optional features and services and to tailor your experience.
• Analytics cookies: These cookies help us understand how you use our app, website, and services. We use this information to improve how our app, website, and other products and services work.
• Marketing cookies: These cookies help us understand what you are interested in on our website, app, or social media, and assist in sending relevant adverts to you.

How we use cookies in emails:

To help us improve our emails, we may monitor your interest in them by including cookies, such as pixels, in the direct marketing emails that we send to you. These cookies help us track whether our email was delivered and opened and whether links within the email were clicked. This information is used to measure the performance of our email campaigns and improve our communications.

Other Information

Cookies and your privacy:

The information cookies collect may count as personal data. You have rights regarding how we collect, store, and use your data. You can learn more about how we use your data in our Privacy Notice.

How long do cookies last and your browser settings?

Strictly necessary cookies are kept for as long as needed to ensure that our apps and browsers work properly. The length of time cookies are stored on your device varies depending on the cookie. Some cookies last only for your online session, while others remain on your device for a reasonable time afterward. For optional cookies, we will ask after 12 months. Our optional cookies will last as long as you have opted into them and have installed our app. Unless specified otherwise, cookies set via our website or app will usually last between 13-24 months from your most recent visit. You can use your browser settings to delete or manage cookies.

If you have chosen optional cookies but then decide to opt out of them we will re-set out our systems to stop using them. We may not be able to stop data collection until the next time you launch the app and or use the browser. We may still use the data collected.

Managing Cookies

You can control cookies through your browser or device settings, allowing you to block or delete cookies as desired. Additionally, you can typically turn off third-party cookies separately through your browser or device settings. Please note that blocking cookies may limit your access to certain parts of our website or affect your browsing experience.

To learn how to reject and delete cookies, visit https://allaboutcookies.org or follow these browser-specific links:

• Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Cookies and your privacy

The information cookies collect, and how we use that information, may be personal data. You have rights when it comes to how we collect, store, and use your data. You can learn more about how we use your personal information in our Privacy notice.

Third-party services

Our app or website may link to other services owned and operated by third parties. These third-party services may also use cookies or similar technologies in accordance with their own policies. For privacy information relating to these third-party services, please read their notices or policies.

Changes to this notice

We may amend this cookie notice at any time. All changes will be made on this page and will take effect once they have been posted on the app and website.