Follow these three main steps to complete your transaction.
Step 1: Generate Funding Details & Fund wallet
- Click on 'Add' on your home page
- Navigate to NGN.
- Click on 'continue to proceed.
- Enter your account number and select your bank; your account name will be filled in automatically, then click Continue
- Enter your BVN and click Submit
- Your account details will be generated automatically; you can then copy the details and use them to fund your Naira wallet
Step 2: Initiate the transfer.
- Once your wallet is funded, return to the home page to continue.
- On the home page, click Send to start the transfer
- Select NGN (Nigerian Naira) as the sending currency and choose USA as the receiving country (you can change the send and receive options anytime to match the exchange you want)
- Enter the amount in Naira (NGN)
- The app will automatically display the equivalent amount in US dollar(USD).
- In the Pay With section, you should see your funds in your wallet, as the virtual wallet is the default wallet for NGN transactions
- Select how you want the funds to be delivered (ACH, Swift or Wire).
- Click on 'Send' to proceed.
Step 3: Add Recipient, Confirm & Finalize Details
- You can select an existing recipient or add a new recipient.
- If you’re adding a new recipient, click the person icon with the plus (+) sign beside the search box.
- Add recipient details and click on 'Continue.'
- Select the purpose of payment and review the transaction details carefully to ensure accuracy. If correct, click on 'Confirm' to proceed.
- Accept the Terms & Conditions for fraud protection, then enter your PIN as prompted to complete the transaction
- You should see a confirmation message stating: 'Transaction Request Successful.
- Click 'Back to homepage' to see transaction status.
Transaction Completed!
Your money has been sent to the US! You can track the status in the app.
Please note that transactions to USD accounts are completed within 1-3 business days
For further assistance, reach out to our support team using support@africhange.co.uk
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